Order Processing
All orders are processed within 1–2 business days after receiving your confirmation email.
Once your order has been processed and dispatched, you will receive a shipping confirmation email with your tracking details.
Please note: Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Delivery times vary depending on your location and courier availability:
- Domestic Deliveries: Estimated delivery within 5–8 business days.
We always aim to deliver your order as quickly as possible while ensuring it reaches you safely.
Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and order weight.
Occasionally, we may offer free shipping promotions — these will be clearly stated on our website or product pages.
Tracking Your Order
Once shipped, you will receive an email with your tracking number and courier details so you can monitor your shipment in real time.
If you do not receive tracking information within 3 days of your order, please contact our customer service team.
Delays & Exceptions
While we strive to deliver on time, unforeseen circumstances such as weather conditions, customs delays, or high order volumes may cause slight delays.
We appreciate your patience and understanding in such rare cases.
Damaged or Lost Packages
If your order arrives damaged, incomplete, or doesn’t arrive at all, please contact us within 48 hours of delivery.
We will promptly assist you with a replacement or refund, depending on the situation.
Contact Us
For any shipping-related questions, please reach out to our support team:
📩 Email: admin@besterpk.com
📞 Phone: 03229195323